**Privacy Policy**
**Effective Date:** September 14, 2024
**1. Introduction** Welcome to **Texas Climate Care LLC**. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any other way.
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**2. Information We Collect** - **Personal Information:** This includes names, email addresses, phone numbers, and any other identifiable information you provide when scheduling services, making inquiries, or purchasing products through our Wix website. - **Automatically Collected Information:** We may collect information about your device, IP address, browser type, and usage data through cookies and similar technologies used by Wix. - **Third-Party Information:** Information we receive from third parties, such as social media platforms if you interact with our business through those services.
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**3. How We Use Your Information** - **To provide and improve our services:** We use your information to respond to your inquiries, schedule HVAC services, process orders, and deliver products or services related to HVAC systems through our Wix platform. - **To communicate with you:** This includes sending newsletters, updates, or marketing materials if you've opted into our communications. - **To personalize your experience:** Tailoring content and advertisements based on your preferences and interactions with our services. - **For legal reasons:** Complying with laws, regulations, or responding to legal requests.
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**4. Sharing Your Information** - **Service Providers:** We may share your information with trusted third-party service providers who assist us in operating our business, including **Salesforce, One Click Contractor, QuickBooks**, and **Wix** for website management and analytics. - **Legal Requirements:** We will disclose your information if required to do so by law or in response to a subpoena or similar legal process. - **Business Transfers:** If our business is sold or integrated with another company, your information may be transferred as part of that transaction.
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**5. How We Protect Your Information** We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
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**6. Your Rights** - **Access and Correction:** You have the right to access, correct, or delete your personal information. - **Opt-Out:** You can opt-out of receiving marketing communications by following the unsubscribe instructions in those communications or by contacting us. - **Data Portability:** You may request to receive your personal data in a commonly used format to transfer it to another service.
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**7. Cookies and Tracking Technologies** We use cookies and similar technologies to enhance your experience and gather usage data. **Wix** uses cookies for analytics, marketing, and functionality purposes. You can manage your cookie preferences through your browser settings or through the cookie management options provided by Wix.
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**8. Children's Privacy** Our services are not directed to individuals under the age of **18**. We do not knowingly collect personal information from children.
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**9. Changes to This Privacy Policy** We may update our Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on our website.
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**10. Contact Us** For any questions or concerns about your privacy, please contact us at **Team@texasclimatecare.com**.